Back Office Executive

Job Description We are looking for a dedicated and detail-oriented Back Office Executive to join our team. The candidate will be responsible for accounting entries, order processing, customer coordination, and various day-to-day back-office operations related to our e-commerce business. Key Responsibilities Perform sales, purchase, receipt, and payment entries in Tally. Maintain accounting records accurately and on time. Process Amazon orders using our internal order management software. Call customers for order verification and confirmation. Handle customer queries and provide timely resolutions. Raise and follow up on Delhivery support tickets. Coordinate with courier partners regarding shipments and deliveries. Maintain records and update reports in Excel/Google Sheets. Assist with inventory, order tracking, and other administrative tasks. Perform general back-office and operational duties as assigned. Required Skills Basic to intermediate knowledge of Tally ERP/Tally Prime. Good knowledge of MS Excel or Google Sheets. Good communication skills in Hindi. Basic English reading and writing skills. Ability to make customer calls professionally. Attention to detail and accuracy in data entry. Ability to learn and use custom software applications.