Collection Executive

About the Company We, RentoMojo, were founded by IITM alums and serial entrepreneurs who worked out of almost every major city in India in his first five years of corporate career. Frustrated with the hassles of relocating from one place to the other, and tired of finding that perfect cluster of home essentials that suited their lifestyle. "The spending youth, especially the millennials & Gen Z's prefer staying light, desire flexibility and are value conscious. Willing to experiment with new stuff across categories that make life simpler and not boring, these generations are also sensitive to our planet's sustainability. Our customers and employees identify with what we do '', is what Geetansh Bamania, our Founder and CEO has to say. RentoMojo caters to the needs of the working professionals which is unmet due to nonavailability of furnished rental flats by offering furniture and appliances on rental basis, thus, providing more flexibility than owning the expensive furniture and appliances. Currently, we have 100,000+ subscribers with a typical rental period of 12-14 months. The current market size (as per a recent report by Grant Thornton) is estimated to be US$ 4.1 Billion and expected to grow to US$ 13 Billion by 2025. With 700+ people operations, the company has a presence in 16 cities across India. Looking back, RentoMojo has not only made a new market of lease which never existed for the consumer, they have also become market leaders in the consumer rental industry. Unlike the norm, they are now seeing a reverse trend wherein a version of ours is being copied in the US and UK. We are also profitable at monthly PAT since Oct 2021. Recent Media Coverage: The Economic Times, Feb 24 ROLE : Recovery Executive About the Role: As a Recovery Executive, you will be responsible for facilitating the collection process and contacting clients to collect outstanding payments Role and Responsibilities: As a Recovery Executive, you will be responsible for facilitating the collection process and contacting clients to collect outstanding payments. Your main duties will include: Driving collection activities and achieving targets while maintaining excellent customer service Aggressively following up with customers via phone and email for overdue amounts Maintaining a database of all transactions related to payment collection and account receivables Assisting in improving collection strategies and processes Researching and resolving payment discrepancies Verifying clients and customers who may be potential defaulters Coordinating with logistics and customers for pickup of payments or products Submitting cash and cheque collections to the bank Preferred Qualifications: To qualify for this role, you should have: 1-2 years of experience as a collection executive or similar role A graduate degree in any field Excellent communication skills, both written and oral Strong convincing skills Fluency in the local language, Hindi, and English Knowledge of the local area or assigned work area Required Skills: Collection process knowledge Strong customer service skills Attention to detail Problem-solving abilities Organizational skills Visit our career page here